Longstreet Living

Longstreet Living

LONGSTREET LIVING

Shaw believes in its people, products and partnerships. Our flooring retailers are committed to providing the best service they can. They go above and beyond to make sure you're satisfied with the product, service and ultimately, your home. Purchasing flooring can be daunting, but our retailers are there to help you every step of the way. Shaw Industries is committed to creating a better future – for our customers, our people, our company and our communities. We know our retailers feel the same way.

LONGSTREET LIVING 720 E Chicago Rd, Coldwater, MI 49036-9404 517-278-4487 https://shawfloors.widen.net/content/dqn0tmc3r4/jpeg/shaw-logo-bw.jpg Price Range:$-$$$$

Reviews


5.0

yesterday

5.0

5 days ago Great place for flooring and furniture. Staff is very knowledgeable and helpful.

3 days ago Matthew, thank you so much for taking the time to leave us a 5-star review! We appreciate your business and your positive feedback.

5.0

last week We were very pleased with the service at Longstreet. There was no high pressure selling. They let us shop peacefully and would check on us from time to time to see if we had any questions.

last week Jenny, thank you for taking the time to leave us a review! We appreciate your business and will pass on the positive feedback. Have a happy Thanksgiving!

5.0

2 weeks ago Very kind

2 weeks ago Thank you so much for taking the time to leave us a review! We appreciate your business and positive feedback.

5.0

3 weeks ago Excellent, great place, fast friendly service

3 weeks ago Rick, thank you so much for taking the time to leave us a 5-star review! We appreciate your business and the positive feedback.

5.0

last month Wonderful! Have been looking for chairs and so glad I called Long Street Living. Jenny text with me for a while and I was able to purchase them both on the phone and they where delivered the next day. The delivery guys where awesome. Thank you so very much. I am sure we will see you again soon. Tom and Patricia Wilson

last month Patricia, thank you so much for taking the time to leave us a 5-star review! We appreciate your business and are so glad that you could find the perfect chairs! We will definitely pass on the positive feedback to Jenny. Thanks again! -The Longstreet Living Family

5.0

last month They let you look around and see their selection without any sales pressure. When we were ready they were very friendly and helpful. We will be back for our next furniture purchase.

last month Julie, we are so happy that you enjoyed your experience with us and appreciate your business! We appreciate the great review and look forward to working with you again soon.

4.0

last month

last month Hi Mike, thanks for sharing your review of Longstreet Living with our team! If you'd like to share any additional feedback, or if there's anything else we can assist you with, please don't hesitate to reach out and let us know! Thanks again for providing us with your review, Mike, we appreciate it!

5.0

last month The team treated us like family taking extra time to resolve every concern and question we had with our purchase.

last month We are glad you had a great experience. Thank you so much for taking the time to leave us a review. We appreciate you feedback and your business!

4.0

3 months ago

3 months ago Hi Max, thanks for sharing your review of Longstreet Living with our team! If you'd like to share any additional feedback, or if there's anything else we can assist you with, please don't hesitate to reach out and let us know! Thanks again for providing us with your review, we appreciate it!

1.0

3 months ago Bought a $1,400 couch. Sales guy was less than impressive from a customer service standpoint. Couch has already broken in one area, the least used spot with recliner. Will never go back.

3 months ago Jay, I am sorry to hear that your couch is breaking down. I am sorry that you feel your customer service wasn't what you expected, we strive to keep our customers happy. We do offer our service department that specialize in handling all furniture warranties and repairs. Please feel free to reach out or we could reach out to you to set this up.

3 months ago Longstreet Living If you guys can make it right, that would change my review.

3 months ago Jay, we would love to help. Please feel free to give us a call, (517) 278-4487, or come into the store so we can work on resolving this.

5.0

3 months ago Longstreet furniture was AMAZING!!! I called first to make sure they had what their online site showed! From the First Lady I spoke to till the two men in ware house that loaded my chairs. They whereSpectacular!!I will differently be back! Thank you all!!

3 months ago Gail, thank you so much for taking the time to leave us a 5-star review!!! We appreciate your business and are happy you had a great experience. We are here for all of your future furniture, flooring, and home improvement needs!

5.0

3 months ago Outstanding customer service!!! Special thank you to Shaniah and to the young man who personally delivered me a carpet sample. Your kindness and customer service is exceptional... -Tallgrass: Community Manager

3 months ago Robin, thank you so much for leaving us a review and recommendation. We truly appreciate it!

5.0

3 months ago Customer service is outstanding!!! Special thank you to Shania and for the young man who made a special trip to deliver me a sample of carpet your kindness and customer service is exceptional. Tallgrass: Community Manager

3 months ago Robin, thank you so much for taking the time to leave us a review! We are glad we could help and will pass the word on to Shania. We appreciate your business and let us now if there's anything else you need.

4.0

4 months ago Hubby and I were window shopping for recliners. Looked through everything Longstreet had, only one caught our eye, but we weren't planning on buying that day, just supposed to be looking, except we kept coming back to this one chair! To make along story short, we ended up buying it, and a second one! Service was excellent, salespeople very good at what they do, and oh yes, we love our recliners!!! Thanks Longstreet living!

4 months ago Judy, thank you so much for taking the time to leave us a review! We appreciate your business and are so glad you found the perfect recliner! We like to hear feedback, good or bad, and will definitely pass it on. :)

5.0

4 months ago Nick was great. Best furniture shopping experience ever. No pressure, no following us through the store, just available when needed to answer questions and work up a great deal. Would highly recommend them! Thank you everyone.

4 months ago Roger, thank you for taking the time to leave us a review! We appreciate the positive review and your business. Let us know if there's anything we can help you with in the future!

3.0

4 months ago Seen the same piece of furniture at Ashley Furniture for $500 less.

4 months ago Bradley, thank you for taking the time to leave us a review. We do appreciate you stopping in. I am not sure what piece you're referring to, but we try our best to stay in-line with the current market. Thanks again for your review.

5.0

4 months ago

4 months ago Ina, thank you so much for taking the time to leave us a 5-star review! We appreciate your business!

5.0

4 months ago Thank you very much for the help with our purchase of our new Lazy Boy recliner.The staff was friendly and helpful.

4 months ago Jeff, thank you so much for your business! We are glad you found the recliner you were looking for and thank you for taking the time to leave us a review!

5.0

5 months ago

5 months ago Shelby, thanks so much taking the time to leave us a 5-star review. We appreciate your business!

5.0

5 months ago Beautiful store! Super great customer service. McKenzie was informative, friendly, professional. I definitely will be back again.

5 months ago Frank, thank you so much for taking the time to leave us a review! We appreciate you stopping in and your business!

5.0

5 months ago Love this place! My dad always bought all of his furniture from here and I see why. I recently bought a house in Marshall and was looking to add a few more staple pieces and I found everything and more at Longstreet. Kenzie and her crew are amazing, friendly and super fair with pricing. No more Ashley's or chain stores for me moving forward 😁

5 months ago Tiffany, thank you so much for taking the time to leave us a review! We appreciate your business and are here for all of your future furniture, flooring, and home improvement needs!

5.0

5 months ago Reasonable prices, very helpful and friendly. The men that delivered my loveseat and end stand were professional and I would and will recommend Longstreet living.

5 months ago Thank you so much for your recommendation! We appreciate you taking the time to do that and thank you for your business!

5.0

6 months ago Very nice store

6 months ago John, thank you for stopping in! We appreciate your business and taking the time to leave us a 5-star review!

5.0

6 months ago

3 months ago Thank you so much for taking the time to leave us a review! We appreciate your business!

5.0

6 months ago Sabrina was very helpful and Longstreet had exactly what we needed! Looking forward to getting our bistro patio set!

5.0

6 months ago I highly recommend Longstreet Living! They worked with me endlessly to find exactly what I wanted and helped me create a a great combination. I'm so excited to get my new furniture!

6 months ago Dawn, we are so glad you could find what you were looking for! We appreciate your business and thank you for the recommendation!

5.0

7 months ago I bought my home last May and have used Longstreet Living for carpet and installation, quartz countertop, and vinyl plank and installation. They have been awesome to work with and I would highly recommend them!!! Very satisfied customer!

6 months ago Susan, thank you so much for taking the time to recommend us! We appreciate it and glad we could help with your home improvement projects. Thanks for your business!

5.0

7 months ago Came in to Longstreet Living looking for mattresses and walked out with a beautiful statement piece for our living room and a platform bed for my son. This store is amazing! Everything you need to make your home standout. Service is outstanding! Mackenzie is very knowledgeable and guided us to exactly what we need as far as lumbar support goes. She gave us room enough to discuss and try out different mattresses without any stress. Will definitely come back for more and recommend my friends😀

7 months ago Hi Olga, thank you so much for your business! We are glad you found what you were looking for, and more! We appreciate you taking the time to leave us a review and look forward to any of your future furniture, flooring, and home improvement needs!

5.0

7 months ago Love the people, especially Sabrina she put up with A lot from me. She is a special person todo that. Everyone went out of there way to accommodate us, they deserve special props for that. So give them a chance they won't disappoint you. Thank you. Long Streat Furniture. From. Mark @ Deb

3 months ago Deb, sorry it has taken so long for us to reply. We appreciate your business and will pass the kind words on to Sabrina. We think she is a special person too. :) Thank you for taking the time to leave us a review!

4.0

7 months ago

3 months ago Jenny, thank you so much for taking the time to leave us a 5-star review-it's much appreciated!

5.0

7 months ago

7 months ago Lorraine, thank you so much for taking the time to leave us a 5-star review! We appreciate your business.

3.0

7 months ago

7 months ago Tom, thank you for the feedback. Since, we're always striving for excellence, we're sorry to hear you only had an average experience. Please call us at (517) 278-4487 so we can find out how we can best improve! Thanks.

5.0

7 months ago

7 months ago Thank you so much for taking the time to leave us a 5-star review. We appreciate your business!

5.0

8 months ago Great selection and fabulous service! Love shopping local. If you need furniture or accessories this is the place to shop.

7 months ago Kelly, thank you so much for taking the time to leave us a review. We appreciate your business and, YES, thank you for shopping LOCAL! :)

5.0

8 months ago Spoke with McKenzie and she was very helpful. Got us exactly what we needed and was very nice thank you

8 months ago Kyle, thank you so much for taking the time to leave us a 5-star review! We appreciate your business and look forward to helping you all with your future, furniture, flooring, and home improvement needs!

5.0

8 months ago Longstreet Living has a very good selection. We found just the furniture we needed and Mackenzie was very knowledgeable to work with.

8 months ago Anne, thank you so much for the recommendation. We appreciate your business and are glad you found what you were looking for!

5.0

8 months ago As always, everyone was very helpful and fantastic.

8 months ago Mike, thank you so much for taking the time to leave us a review. We appreciate your business and look forward to helping you all with your future, furniture, flooring, and home improvement needs!

4.0

8 months ago Purchased a 4 piece furniture set today. Saleslady was a tremendous kelp without bothering us everything step of the way.

8 months ago Wendy, thank you so much for taking the time to leave us a review. We are glad we could help you find what you were looking for. Let us know if we can help you with any of your future furniture, flooring or home improvement needs!

5.0

8 months ago Thank you Sabrina. Great job!!

8 months ago Rob, thank you so much for the recommendation! We appreciate you stopping in and will pass on the positive review to Sabrina. Thanks again.

4.0

8 months ago

8 months ago Anita, thank you so much for taking the time to leave us a review. We appreciate you stopping in and let us know how we can turn the 4-star into a 5-star. Thanks!

5.0

8 months ago

8 months ago Julie, thank you for taking the time to leave us a 5-star review. We appreciate it and value your business!

5.0

8 months ago

8 months ago Glen, thank you for taking the time to leave us a 5-star review! We appreciate your business!

4.0

8 months ago

8 months ago Jon, thank you for taking the time to leave us a review. We appreciate you stopping in. If there's any way we can make that 4-star a 5-star let us know. Thanks!

5.0

9 months ago Amazing service, thank you so much to Sabrina for helping us pick the perfect couch for our family! We cannot wait for it to be delivered!

8 months ago Kaylee, thank you so much for taking the time to leave us a recommendation. We are glad you could find the "perfect couch" for your family and we do appreciate your business!

5.0

9 months ago Friendly service and very helpful staff

8 months ago Roger, thank you for taking the time to leave us a positive recommendation. We appreciate your business!

5.0

9 months ago Always seem to find what I am looking for at a good price.

8 months ago Theresa, thank you for taking the time to leave us a review! We appreciate your business!

5.0

9 months ago The best furniture store around.. Super friendly sales people.. been going here for years. Thanks for being so helpful. You guys are great..

8 months ago Pam, we appreciate the recommendation! Thank you for your continued business and being a loyal customer. :)

5.0

9 months ago We had a very unpleasant experience on our last trip to Longstreet a couple years ago and had no intentions of ever going back. However, we were looking for a chair so we decided to give them another chance. Sabrina was great and we couldn't have asked for best service this time, thank goodness! Thank you Sabrina!

8 months ago Tina, thank you so much for coming back and giving Longstreet's another chance! We are glad you had a better experience this time and appreciate your business. We will let Sabrina know about the positive feedback. We appreciate it!

5.0

9 months ago We always have a great shopping experience at Longstreet. They are never pushy to sell and willing to take the time to answer any questions you may have. We will always come back to Longstreet for our furniture.

8 months ago Thank you so much for for taking the time to leave is a review. We appreciate your continued business and will pass on the positive review. Thanks again!

1.0

9 months ago I have had a horrible experience thus far with this business. I just moved here and am glad to support local businesses, and even pay the additional mark up to do it however this business does not value its customers. I ordered a loveseat in the beginning of October and was told 8-10 weeks to get it. It is currently march, more than double the the quoted time and it still isn't in. To make matters worse the customer service when i check on the item is rude, not understanding of my frustration, not updated me at all of what is going on.SO NOT ONLY DID I PAY $120 OVER THE OTHER STORES, THEY ARE RUDE AND STILL UNABLE TO GET MY LOVESEAT.BEWARE OF THE LIES THAT THEY TELL.

9 months ago Ken,We are so sorry that you are frustrated. At the time you ordered your loveseat, …MoreKen,We are so sorry that you are frustrated. At the time you ordered your loveseat, is right around the time production decreased at the manufacturer as they had to deal with COVID-19 restrictions. We were used to our normal turn around time of 8-10 weeks with this manufacturer. We are honestly just relaying to you what we are being told from our manufacturers. If we could get it here for you tomorrow, we would! We will look into the "rude" accusation and get this straightened out ASAP. If you would like to call and get a full refund or exchange it for something we have in our warehouse, we would be more than happy to do that for you. Again, sorry for the frustration and headache.-The Longstreet Family

5.0

9 months ago Great customer service!

9 months ago Angie, thank you so much for your 5-star review. We appreciate your business!

5.0

9 months ago

9 months ago Kim, thank you so much for taking the time to leave us a review! We appreciate your business!

5.0

9 months ago So happy with my purchase! No pressure shopping, They let me know if I needed help to ask and left me alone while I shopped. Thank you for the easy checkout process and fast delivery!! Highly recommend

9 months ago Sue, thanks for the recommendation and positive feedback. We appreciate your business!

5.0

9 months ago

9 months ago Sue, thank you so much for taking the time to leave us a 5-star review. We appreciate your business!

5.0

9 months ago Went there looking for 2 chairs and a sofa and also an ottoman. The gal at front desk took us right to the pieces I had in my head and we bought all 4 and were out the door in less than an hour. Can't wait to get them in our home and so excited. I had been here once before a couple of years ago for an end table but at this point needed more. Prices were great and a great selection to choose from if you aren't sure what you want

9 months ago Evelyn, thank you for taking the time to leave us a review. We are so glad we could help you find what you were looking for! We truly appreciate your business and look forward to helping you with any of your future furniture, flooring, or home improvement needs.

5.0

9 months ago

9 months ago Fred, thank you so much for taking the time to leave us a 5-star review. We appreciate your business!

5.0

10 months ago Friendly people. We got a dresser that was just right for my son.

10 months ago Thank you for taking the time to give us a review Penny. Happy to hear you were able to find what you were looking for. Have a great day and thanks for shopping with us.

5.0

10 months ago Sabrina was awesome. I explained what I wanted and need for our new livingroom furniture. She helped me pick out the perfect sectional with the colors and fabrics. Sabrina explained all the options that were available. I am so excited to receive our new furniture.

10 months ago Charity, thank you so much for the awesome review! We are so glad you found what you were looking for and that Sabrina could help so much. We appreciate your business!

1.0

10 months ago

10 months ago Thanks so much for your review. We try to make sure that all of our customers have a great experience. Please give us a call at (517) 278-4487 so we can make sure you are satisfied.

5.0

10 months ago

10 months ago Thank you so much for leaving us a review. We appreciate your business!

5.0

10 months ago Best Furniture store around. Staff is always very helpful and plenty of help loading up if you are hauling your purchase yourself. Good prices...good selection

4.0

10 months ago

8 months ago We are so grateful for your review. Thanks for sharing your rating with us and the community.

5.0

11 months ago

8 months ago Dusty, thank you so much for taking the time to leave us a review. We appreciate you stopping in and look forward to helping you with any future home improvement needs!

5.0

11 months ago Sabrina is the best ... if anyone goes to long streets you wont have a problem getting welcomed and getting what you are looking for she will be at your service even after you leave the store!

8 months ago Joe, thank you so much for your review! We will definitely relay the message to Sabrina. We are glad you had a great experience and look forward to helping you with all of your furniture, flooring and home improvement needs.

4.0

11 months ago

8 months ago Lynne, we are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone. Thank you for stopping in!

4.0

11 months ago We heard lots of good things about Longstreet and decided to visit ourselves. We recently ordered a living room set from another store and have been waiting months for it to arrive. After multiple delays, we decided to see what other options were out there. Enter Longstreet Living. We were politely greeted several times by every employee that passed by. Every one made sure we were taken care of. We were pleasantly surprised to find a living room outfit we liked better than the one we ordered. The style, the fabric, the quality and the price, were all perfect. After waiting months for our previously ordered living room set, we thought this new set was worth asking a out . Our salesman understood our dilemma and was willing to sell us the display model to help our situation. Luckily enough there was a second set still boxed up in the back. We opted to have the furniture delivered the following week for a small additional fee. After completing the paperwork, we headed for home. Along the way we discussed what we needed to do to cancel the previous order from the chain store. We hadn't made it halfway home when we got a call from Longstreet. Our salesman wondered if we were heading straight home and offered to deliver the furniture today. He actually said he thought I might like to watch the game this weekend on my new couch, and wondered if we would be around for the delivery!! After waiting months for our previously ordered set, with no delivery in sight, this was a huge surprise. The way all the other stores were delaying deliveries, we never expected to have furniture for a while. Longstreet made new friends that day. I'm definitely going back for a bedroom outfit.

5.0

11 months ago Always a TO-GO place for furniture...everyone is very helpful and they are truthful about the products they sell!

11 months ago Angela, thank you for the 5-star review! We appreciate the positive feedback and your business!

5.0

11 months ago Great selection, great family

11 months ago Ryan, thank you so much for the positive review! We appreciate it!

5.0

11 months ago Love this store

11 months ago Mary, thank you so much for the positive feedback. We appreciate you taking the time to leave us a review!

5.0

12 months ago

11 months ago Jeffrey, thank you for the 5-star review. We appreciate your business!

5.0

12 months ago Although we didn't purchase the sofa & recliner we liked, this is a very nice place to shop. My husband had one we'd previously seen that he just liked a little better. The folks here are low pressure and very nice. Great selection and wide range of furniture.They've got a ton of other things for decorating from flooring to candle holders. Planning on another trip down when I've got more browsing time.

11 months ago Peg, we appreciate you taking the time to leave us a review and for stopping in. We're sorry you didn't find what you were looking for but look forward to helping you with all of your future furniture, flooring, and home improvement needs! Hope to see you back soon!

5.0

12 months ago

11 months ago Amber, thank you for taking the time to leave us a review. We appreciate your business!

5.0

last year Nice

11 months ago Barbara, thank you so much for taking the time to leave us a positive review. We appreciate your feedback and your business!

5.0

last year Great selection and no pressure. They were there to answer questions or give recommendations, but let you wonder around without pressing you.

11 months ago Scott, thank you so much for taking the time to leave us a recommendation. We appreciate your business! Let us know if we can help you with anything in the future!

5.0

last year

11 months ago Nicolle, thank you for the positive review. We value your opinion and appreciate your business!

5.0

last year Affordable quality, friendly staff! Highly recommend!

11 months ago Skye, thanks so much for the positive feedback. We appreciate the recommendation and your business.

5.0

last year Great prices, friendly staff local family run business.

11 months ago Shelli, thank you so much for taking the time to recommend us. We appreciate your positive feedback and your business!

1.0

last year My husband and I will NEVER go in this store again. We went for the first time yesterday, November 20, in hopes of getting a new couch. When we walked in nobody even acknowledged us even though there were about 5 employees and there were no other people in store. We picked out the couch we wanted and after 45 minutes of waiting for someone to come assist us or even to acknowledge us we ended up walking out. They lost a $1,000 sale because of negligence on their part, even though when we left there was still no other customers in store and 2 of the employees were standing at front desk just talking. We took our business elsewhere and actually saved $400. I would not recommend this business to anyone.

4.0

last year Friendly service and large selection. Moderate price range.

11 months ago Mark, thank you so much for taking the time to leave us a review. We appreciate your business!

5.0

last year Thank you Kevin and Sabrina for working with us. We really appreciate everything you and the rest of your crew did for us.

11 months ago Sue, thank you so much for your feedback! We appreciate your business and look forward to working with you in the future!

5.0

last year

11 months ago Jose, thank you so much for your business! We appreciate your review.

5.0

last year First time in and it was a great experience! Thank you Sabrina:)

11 months ago Rhonda, thank you so much for the positive feedback. We appreciate your business!

5.0

last year Huge selection! They had just what I wanted at a price that was fair. Their sales team was super friendly and helpful. I will definitely be back for future needs.

11 months ago Michelle, Thank you so much for the positive feedback. We're thankful for amazing customers like you.

5.0

last year

11 months ago Tabatha, thank you so much for the 5-star review. We appreciate your business!

5.0

last year

11 months ago Tyler, thank you so much for the 5-star review! We appreciate your business!

1.0

last year Shopping for a sofa and went to Sturgis Longstreet but they didn't have a lot of in stock inventory, they were very helpful and suggested going to the Coldwater location. Decided to make the trip, we purchased a sofa but not because they were helpful or friendly. Worst customer service we have encountered. We have purchased from Sturgis Longstreet many times and never had any complaints. Staff was rude, didn't greet us upon entry and acted like they were in a huge hurry instead of offering some assistance. The lack of available inventory on the market played to Longstreets favor otherwise we would not have purchase!

5.0

last year I love Longstreet!!! When they were in Marshall years ago it was the only place I bought Furniture. Purposely went looking there for living room furniture and left owning some!! Great quality furniture but not huge $$$$

last year Wendy, We are glad you could find the perfect living room set. Thank you so much for the awesome recommendation! We appreciate your continued business over the years.

5.0

last year

last year Pam, thank you for the 5-star review! We appreciate your business!

5.0

last year Wonderful service without pressure. Great selection and delivery. highly recommend!

last year Todd, thank you so much for your business! We appreciate the recommendation!

5.0

last year What a great experience! Always so friendly and helpful without being pushy! Highly recommend shopping local!

last year And thanks for the great gifts!!

last year Diana, we are so glad we could help you find what you were looking for! We appreciate your business, shopping local, and the recommendation!

5.0

last year Very nice furniture, good prices and very very helpful people.

last year Mary, we appreciate your business and are glad we could help! Thank you for the recommendation!

5.0

last year

last year Mekale, thank you so much for your business We appreciate you business!

5.0

last year

last year Erin, thank you so much for the 5-star review. We appreciate your business!

5.0

last year Lots of furniture to look at and choose from. Cool place.

last year Thanks for taking the time to leave us a 5-star review! :)

1.0

last year Over priced and poor customer service

last year We are sorry for your feelings. I don't see any purchase you have made so we could to try to make this situation right for you. We really try hard to do the right thing for our customers.

5.0

last year Great selection, very helpful staff. I bought a great motion furniture set and canceled my order at a different store after saving 1k on a better quality set.

last year Gary, thank you so much for taking the time to leave us a review. We appreciate your business and are glad we could help you find just what you were looking for and help you save $$$ too! We look forward to helping you with all of your future furniture and flooring needs!

5.0

last year Extremely friendly and helpful employees with great prices.

last year Thank you so much for the 5-star review! We appreciate your business and look forward to helping you with all of your future furniture and flooring needs!

5.0

last year Kevin....was my kinda professional...so was Wade....love their store....and service...highly recommend.

last year Thank you so much for the positive feedback. It is always nice to hear. :) We appreciate your business and look forward to helping you with your future furniture and flooring needs!

3.0

last year

last year We really appreciate you taking the time to share your rating with us. Please let us know how we can turn the 3-star into a 5-star. We look forward to seeing you again.

5.0

last year

last year Thank you for taking the time to leave us a positive review!

5.0

last year Love this place. Nice friendly VERY helpful staff. Would highly recommend!! I will be back!

last year Jonathan, thank you for stopping in and for your business! We appreciate the positive feedback and 5-star review. We look forward to helping you with all of your future furniture and flooring needs!

5.0

last year Great place - nice selection. Obviously family with kids running around. I LIKE that! Helpful staff - attentive without breathing down your neck.

last year Sherri, thank you for your business! We appreciate the positive feedback and 5-star review. Yes, we are a family business :) We look forward to helping you with all of your future furniture and flooring needs!

5.0

last year Friendly staff and love the set up

last year Thanks so much for the positive feedback! We appreciate your business.

5.0

last year Great customer service! Sabrina is amazing!

last year Nicole, thank you so much for the positive feedback! We appreciate your business!

5.0

last year Longstreet Living is a great place to shop for your home needs! We bought our current living room furniture from them several years before a tragic fire destroyed their store. They rebuilt so they could continue to fill a demand for good furniture with great pricing and outstanding customer service! This time around it was bedroom furniture and they did not disappoint! Go here for next furniture or other home decor needs. You'll be glad you did.

last year -The Longstreet Family

5.0

last year Needed to order additional blinds that would match those I currently have. Brooke handled everything quickly and efficiently. The measurements were taken and order placed without delay. The install went smoothly. Everyone I encountered during the process was courteous and conscientious. Thanks!

last year Thank you for taking the time to share you experience. We are so happy to hear that your enjoying you new Hunter Douglas blinds. You were a pleasure to work with we truly appreciate your business and look forward to working with you in the future. Thank you from all of us here at Longstreet Living.

3.0

last year Selection is great, but employees weren't wearing masks.

11 months ago Pete, thank you so much for your review. Every customer's opinion matters to us as we are continually striving to improve our service. We appreciate the feedback and have resolved the issue of mask wearing.

1.0

last year Extreme lack of professionalism and customer service – after doing several jobs over the past 4 years with Longstreet Living including new solid surface countertops in 3 bathrooms and a kitchen with an island, wood floors in large great room and dining room, carpet in 4 rooms, tile in 2 rooms & an entrance, and flooring in 2 additional rooms. I contacted Nick Longstreet (I have worked with him on all of our projects) in January to inquire about redoing a fireplace in our great room. Nick contacted me the week the stay-at-home orders went into effect to install our tile and I explained due to COVID we were not comfortable in having a contractor in our home. He said he understood and to let him know when we were ready to have the job done. I contacted Nick in June and advised him we were ready to have the tile installed on the hearth of the fireplace completed (a very small job) and he advised me we would have to wait until August. I wrote back expressing my disappointment in getting scheduled approximately 2 months out. He responded that they would not complete our job after I had expressed we had no other options for installation.We already had a quote from Nick for over $5,000 on another job we planned to do with them and looking to purchase new furniture as well within the next year. However, he does not value his customers!

11 months ago Mary, we are sorry to hear of your disappointment. Nick did reach out to you and helped to resolve your issue. We do appreciate your business and would love the chance to try again with any further furniture, flooring, and/or home …MoreMary, we are sorry to hear of your disappointment. Nick did reach out to you and helped to resolve your issue. We do appreciate your business and would love the chance to try again with any further furniture, flooring, and/or home improvement needs.-The Longstreet Living Family

1.0

last year Extreme lack of professionalism and customer service – after doing several jobs over the past 4 years with Longstreet Living including new solid surface countertops in 3 bathrooms and a kitchen with an island, wood floors in large great room and dining room, carpet in 4 rooms, tile in 2 rooms & an entrance, and flooring in 2 additional rooms. I contacted Nick Longstreet (I have worked with him on all of our projects) in January to inquire about redoing a fireplace in our great room. Nick contacted me the week the stay-at-home orders went into effect to install our tile and I explained due to COVID we were not comfortable in having a contractor in our home. He said he understood and to let him know when we were ready to have the job done. I contacted Nick in June and advised him we were ready to have the tile installed on the hearth of the fireplace completed (a very small job) and he advised me we would have to wait until August. I wrote back expressing my disappointment in getting scheduled approximately 2 months out. He responded that they would not complete our job after I had expressed we had no other options for installation. We already had a quote from Nick for over $5,000 on another job we planned to do with them and looking to purchase new furniture as well within the next year. However, he does not value his customers!

5.0

last year

last year Tana, thanks so much for taking the time to leave us a 5-star review :)

5.0

last year Beautiful store, huge selection, and a friendly, helpful staff. So glad to know about this resource. We will definitely be back!

last year Elizabeth, thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work. We appreciate your business and look forward to helping you in the future.

5.0

last year Great service! Answer all questions!

last year John, thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work. We appreciate your business and look forward to helping you with any furniture and flooring needs in the future.

5.0

last year

last year Thank you for your business and taking the time leave us a review!

5.0

last year Sabrina helped us pick out a reclining loveseat and sofa, tables, media cabinet and a rug to match. It looks awesome and she was so helpful. The delivery went very smooth and the delivery guys were very courteous and professional.We went back and had Brooke come to our house to pick out Hunter Douglas pleated shades. She was spot on in picking out the color and fabric. They measured that day. The installation of the shades went smooth. They lookfabulous throughout our house. 🙂

last year Theresa, thank you for your business! We are glad we could help you find what you were looking for. We appreciate the positive feedback and hope to help you with any future furniture, flooring, and home improvement needs!

5.0

last year

last year Thank you for the 5 star review!

5.0

last year We purchased recliners from there and both unfortunately ripped. They took both back and gave us the credit for a new purchases. Very helpful and courteous!!

last year Jennifer, we are sorry your chairs ripped but more than happy we could help get your issue resolved. Thank you for your business and we appreciate the positive feedback.

5.0

last year

last year Thank you for your business and taking the time to leave us a review!

5.0

last year I love this store!!! We have purchased several items over the past few years and love all of them.. Everyone is so nice that works there!

last year Thank you for your business and taking the time to leave us a review! We appreciate the positive feedback and look forward to helping you again the future. :)

5.0

last year

last year Thank you for your business and taking the time to leave us a review!

5.0

last year

last year Thank you for your business and taking the time to leave us a review!

5.0

last year Original carpet at our restaurant was defective. Not the fault of Longstreet. They contracted an outside firm to examine carpet and they determined it was a manufacturing defect. 100% credit from Longstreet and we upgraded to big carpet commercial tile. Wonderful and it has held up like new. Longstreet had installed tile at restaurant and it is great. New sun curtains at our home and new counters. Naturally it was from Longstreet's. Bad back and now sleep in a new Lazy Boy recliner from Longstreet's.

5.0

last year Was very helpful and the price was good.

last year Thank you for your business! We appreciate the positive feedback.

5.0

last year Lots and lots to choose from! Very helpful also.

last year Thank you for your business. We appreciate the positive feedback.

5.0

last year

last year Thank you for your business. We appreciate the positive feedback.

5.0

last year My daughter just moved to the area and was in need of a couch. We decided we wanted to shop local and were pleasantly surprised. Cindy and the entire staff were welcoming and so helpful. And the selection was amazing. We were able to get a couch and an amazing coffee table same day! They even helped us load the truck. I would highly recommend Longstreet Living.

last year We appreciate your business! Thank you for the positive feedback. Have a safe and happy holiday weekend!

5.0

last year Knew what I wanted and Tyler made it happen for less than I expected! Would definitely deal with him again.

last year Thank you for the positive recommendation! We appreciate your business.

5.0

last year

last year Thank you so much for your business and the positive feedback!

5.0

last year

last year Cynthia, thank you so much for the review. We appreciate your business!

3.0

last year Disappointed in my recent purchase. Bought a recliner on Monday and was expecting to pick it up today. Received a call from Sabrina stating the "sold" ticket was not placed on the chair right away and the chair was sold to another customer. Sabrina has been wonderful to work with as is any other associate I've dealt with in the past. Just frustrating to purchase a chair that was a great fit only to learn it was sold out from under us. My husband is looking at other options in the store. Fingers crossed we can find one.

last year Charise,First off, thank you for your business and shopping local. We are truly sorry that this happened. It was an honest mistake and this is not how our business is …MoreCharise,First off, thank you for your business and shopping local. We are truly sorry that this happened. It was an honest mistake and this is not how our business is run. It does look like your husband did make it up and we were able to get him a better chair at a bigger discount for all of your trouble. Again, we are sorry this happened and hope you will consider us for your future furniture and flooring needs.-The Longstreet Family

5.0

last year We loved our experience at Longstreet living! After looking at 9 stores from Coldwater to Grand Rapids we finally found just what we were looking for at Longstreet Living. The staff was very helpful but not pushy or intrusive. We were given ample amount of time to make an educated decision. The Family owned business was well informed and took the time to show us pieces with out pushing us into a sale. With some confined home requirements they worked with us thoroughly to get the right fit and finish we needed. My wife and I were exhausted after looking all weekend but walking into this store, we were both renewed with excitement. After walking the showroom floor we felt we had landed in the right spot to make our purchase. Thank you so much to the Longstreet Living Staff!!! Definitely a must stop when furniture shopping!

last year Nathaniel,We are so glad you gave us a shot and we appreciate your business! Thank you so much for the positive feedback. We are happy we could help you find just what …MoreNathaniel,We are so glad you gave us a shot and we appreciate your business! Thank you so much for the positive feedback. We are happy we could help you find just what you were looking for. We look forward to helping you with all of your furniture, flooring, and home improvement needs in the future. Thanks for shopping local.-The Longstreet Family

5.0

last year It is very nice in there and the husband and wife were great to us.My new place to shop for furniture.Very accommodating.

last year Thank you so much for your business as taking the time to leave us your feedback. We appreciate your review and thanks for shopping local!

5.0

last year

last year Thank you for the 5 ⭐️ review.

5.0

last year

last year Brad, thank you for your business and the positive review!

5.0

last year

last year Julie, thank you for your business and taking the time to leave us a review!

5.0

last year

last year Eric, thank you for your business and taking the time to leave us a review!

5.0

last year

last year Thank you for your business and taking the time to leave us a review!

4.0

last year

last year Thank you for the review. We appreciate your business and feedback. Let us know how we can make it a 5 Star next time!

5.0

last year They have a great selection of furniture and carpet. Prices are reasonable. The staff is very friendly and helpful.

last year Joanne, thank you for your business and taking the time to recommend us. We look forward to helping you with your furniture, flooring and home improvement needs in the future!

4.0

last year Went above n beyond to meet my delivery need. Friendly staff. Good variety.

last year Fran, thank you for your business and the feedback. We appreciate the kind words and the time you took to leave a review. We look forward to helping with your future furniture, flooring and home improvement needs!

4.0

last year

last year Thank you for the review. We appreciate your business and feedback. Let us know how we can make it a 5 Star next time!

5.0

last year Good people, and good products. Always pleasurable to work with them for all our furniture and flooring needs

last year Thank you for the kind review. We appreciate your business!

5.0

last year

last year Thank you for the 5 star review!

5.0

last year Great Customer service and well worth it!

last year Mike, thank you for your business! We appreciate your review.

5.0

last year

last year Thank you for your business and 5 🌟 review!

5.0

last year Great selection. Very helpful staff. Very reasonable prices.

last year Thank you for shopping local. We appreciate your business and the review.

5.0

last year About a month ago my husband and I went down to get a new couch and ended up leaving with a couch, recliner with massager and an end table and still stayed in our budget, that's how good the prices are! Sabrina was awesome and so helpful and the layout of the store is so nice and the pick up area's out back are so convenient for truck and trailer! I don't think we will ever go to a different furniture store again, the customer service was awesome and they weren't the kind of salesman that follow you obnoxiously, they were right their when we had questions but otherwise let us browse. I'd give them 10 stars if i could

5.0

last year

last year Thanks so much for your business and taking the time to leave us a review!

5.0

last year Beautiful store! So much to choose from too. It's a very comfortable atmosphere, they allow you to browse through the store without bothersome sales people. I have purchased furniture from them on multiple occasions...satisfied every time.

last year Debra, thank you for your business. We appreciate the positive feedback and taking the time to leave us a review.

5.0

last year

last year Thank you so much for the review. We appreciate your business.

5.0

last year I have outfitted an Airbnb house plus my own home with many things from Longstreet living. The customer service is unbeatable! You don't get this kind of service at a big-box store. The family at Longstreet makes buying local enjoyable.

last year Wendy, thank you so much for your kind words and taking the time leave a review. We appreciate your business and glad you were able to shop local and find what you needed.

5.0

last year Everything about this experience was wonderful! Mackenzie and Kevin were easy to work with, and were great at getting me what I wanted and delivered in a timely manner. Definitely saw many more items I'd like to get! The selection was amazing! If you need new furniture, this should be your first stop!

last year Krista, thank you so much for the 5 star review. We appreciate your business and thank you for shopping local!

5.0

last year Very friendly staff. Best thing is they're local to me and can get what I want.. Love them!

last year Thank you so much for the review. We appreciate your business and glad you could shop local. 😊

5.0

last year

last year Thank you for the 5 star review and shopping local.

5.0

last year I was helped by a friendly and knowledgeable sales person

last year Mark, thank you so much for your business! We appreciate the review and positive feedback!

5.0

last year

last year Thank you so much for your review! We appreciate your business.

5.0

last year

last year Thank you for your business and the 5 star review!

5.0

last year

last year Glen, thank you for the review. We appreciate your business!

5.0

last year

last year Thank you for the 5 ⭐️ review! We appreciate your business!

4.0

last year

last year Thank you for the review! We appreciate your business!

4.0

last year

last year Thank you for the review. We appreciate your business!

5.0

last year Very nice store reasonably priced

last year Thank you so much for the review! We appreciate your feedback.

5.0

last year

last year Thank you for the 5 star review. We appreciate your business.

5.0

last year Foremost the best experience and people friendly to take of your needs. Truthfully painless they let you look at their inventory with no pressure sales pitches. The quality and durability their products have are worth the prices. Exceptional service... Thank you for a great experience... Pastor Miller

last year We truly appreciate your business and are glad you had a great shopping experience. Thank you for the feedback and review.

5.0

last year

last year Thanks so much for the 5 ⭐️ review! We appreciate your business.

5.0

last year They were very knowledgeable and helpful in picking out flooring and helping with a living room furniture decision.

last year Thank you so much for your business. We are glad we could help with updating your home. The review is appreciated!

5.0

last year Quick and very kind! Will shop here again for sure!

last year Nikki, thank you for the nice review. We appreciate your business and the 5 Stars! :)

5.0

last year Longstreet Living is a wonderful store to shop for your household furniture and decorations. Staff is friendly, cautious and a no pressure shopping experience.

last year Russell, first off, thank you for your business! We are glad you were able to stop and appreciate your kind words. Thank you for the 5 star ⭐️ review and we look forward to working with you in the future.

5.0

last year

last year Thanks so much for your business and the 5 ⭐️ review!

5.0

last year Great place great people and great deal on a whole house full of furniture.

last year Kevin, thank you so much for the 5 star review! We appreciate your business!

5.0

last year

last year Thank you so much for your business and the 5 star review!

4.0

last year

last year Thank you for the 4 star review. If there is anything we can do next time to make it a 5 star, please let us know!

5.0

last year

last year Thank you for the 5 star review!

5.0

last year

last year Thank you for the 5 star review!

5.0

last year

last year Thank you for the 5 star review!

5.0

last year Sabrina was great an awesome helping me find the mattress and bed I needed . I found pillows that I wouldn't find most retail stores that me to Sabrina . The store is very clean and well organized. Would recommend to shop locally and support the community.

last year We are so glad you had a great experience! Thank you for the 5 star review and look forward to helping you with any other furniture or flooring you may need.

5.0

last year

last year Thank you for the 5 star review!

5.0

last year

last year Thank you for the 5 star review!

5.0

last year it was a great experience. very helpful staff. large inventory to choose from.

last year Thank you for taking the time to leave us a review. We appreciate your business!

1.0

last year Wade and his daughter have anger management problems. I went in to the store to use my credit to purchase something and they went off on me. My family video taped the whole thing on their phone. Wade was so out of control that he called me in the car when I left to tell me " oh you had more of a credit than you even thought" imagine that the customer was right. Maybe he felt bad waving those papers in my face but he and his daughter and sabrina whom I thought was a friend not one person apologized for their extremly embarassingly bad behavior when they realized they were wrong. Apparently the employees are so afraid of wade that they cant be as personable as they should be. Since they are all family that explains why they cant apologize they have to live with wade and are afraid I guess to go against him. Well needless to say no warm fuzzy feelings for longstreet. go to Kelly's in hudson I've never been attacked verbally and made to feel like I should run . Also a family business but one with ethics and morals and good character.

1.0

last year This is a family run business. Wade and his daughter have anger management issues so if you deal with sabrina she is able to talk to a person without losing her temper. No apologies when they are wrong must be afraid to answer to wade. Much different atmosphere at Kelly's in Hudson also a family run business but laid back atmosphere no one would ever yell at a customer and tell them "you are actually trying to aggravate me now" which is what they said when I came in to use my credit and purchase something else at longstreet. Kelly's have always been so accommodating and I've never felt like I should exit as quickly as possible. My family video taped the whole experience it was so bad at longstreet. So my vote go to Kelly's excellent selection and excellent folks.

5.0

last year Very accommodating, helpful and pleasant to deal with! Will definitely go back to Longstreet Living for future needs (and wants)!

last year Beth, thank you for taking the time to leave us a review. We appreciate the positive feedback and your business!

4.0

last year Love the Coldwater store! It's beautiful! And soo family friendly! But the website needs a lot of work. It's very hard to navigate and there's no prices you can only view a few things in each category and for some reason the couches are outside 😂 highly recommend stoping by the store. But apart from getting the hours of operation I'd avoid the website.

last year Thank you for taking the time to review our store. We are in the process of building a new website and it should be up and running in the next month so keep an eye out for the changes. Thanks again for your business!

5.0

last year Huge selection and very friendly & helpful staff

last year Thank you for the 5 star review!

5.0

last year

last year Thank you for your business and taking the time to leave us a review.

5.0

last year Local, family owned store. Longstreet Living has everything you need that fits your personal taste and budget. They also care about and do so much for their community. Highly recommend them!

last year Thank you for the 5 star review! We appreciate the kind words :)

5.0

last year thank you for the fun surprise visit this evening, my girls LOVE Longstreet now!

5.0

last year

last year Thank you for the 5 star review!

5.0

last year My family and I have been more then pleased with the service we have received from Longstreet. We have bought a sectional, recliner, and bed from them in the past year and will continue to go back in years to come!

5.0

last year

last year Thank you for the 5 star review!

5.0

2 years ago We have been customers for years, from hardwood floors to carpet to furniture. We just upgraded our dining room set and couldn't be happier with it. It's great doing business with people who give back to the community.

last year We appreciate your business! Thank you for the 5 star review and look forward to your next visit :)

5.0

2 years ago

last year Thank you for the 5 star review!

5.0

2 years ago We were able to shop without a sale person following us around. When we had made our decision the sale person was very helpful.

5.0

2 years ago

last year Thank you for the 5 star review!

5.0

2 years ago The sales clerk was helpful and knowledgeable!...not pushy but willing to wait.I didn't think to ask...since the recliner is coming from a large selection, were there more color choices?

last year Thank you for your business and taking the time to leave us a review. We appreciate it!

5.0

2 years ago Kevin is GREAT! We always find what we are looking for !

5.0

2 years ago

last year Thank you for the 5 star review! We appreciate your business and glad to help you with any further flooring or furniture you need :)

5.0

2 years ago

last year Thank you for the 5 star review!

5.0

2 years ago Kevin was very nice and knowledgeable of Longstreet products! All the staff were friendly. Thank you will recommend you to friends and family!😀

5.0

2 years ago Friendly, helpful and honest, fair prices!

5.0

2 years ago Thank you for the quick service today. My lift chair motor broke last night. Since I broke my leg this chair is very important to my daily living. I am very pleased and appreciative that you (Steve) were able to get it fixed so quickly.

5.0

2 years ago Great people to work with. Quality merchandise at great prices. Would recommend to anyone.

last year Thank you for the 5 star review! We appreciate your business.

5.0

2 years ago

last year Thanks for leaving us a review. We appreciate your business!

5.0

2 years ago This was my first time here and I was pleasantly surprised by what a great selection of furniture they have. The place is huge! Plenty of close-out discounted items too in the back area. I thought the prices were reasonable and I will definitely be back if I need to purchase any furniture. Free delivery too!

last year Thank you for the 5 star review! We appreciate your business and glad you were able to shop local and find something to work in your home. :)

5.0

2 years ago Friendly and knowledgeable sales person. Direct and no nonsense. I've had a good experience both times I've been to Longstreet.

last year Thank you for the 5 star review! We appreciate your business.

5.0

2 years ago Great products and selection with excellent customer service. I know when I have a project in mind all it takes is a visit to Longstreet Living to bring it all together. They are always full of helpful ideas and advice. My last flooring purchase tied a project together beyond perfectly and I couldn't be happier with the outcome. Their installers came a few days later to help me tie up some loose ends that were beyond my level of expertise and he was on time, very courteous, knowledgeable, quick, and the end result is amazing! Keep up the great work - I will be a repeat customer once again.

last year Thank you for the 5 star review! We appreciate your continued local business and always glad we can help get you what you need.

5.0

2 years ago

last year Thank you for the 5 star review!

5.0

2 years ago Huge selection and they offer no credit needed financing!

last year Thank you for the 5 star review! We appreciate your business :)

4.0

2 years ago They seem nice.

last year Thank you for taking the time to leave us a review. If we can do anything to turn the 4-star into a 5-star, please let us know. We appreciate your business.

5.0

2 years ago

last year Thank you for the 5 star review!

5.0

2 years ago

last year Thank you for the 5 star review!

5.0

2 years ago Sales personnel are very professional and knowledgeable. They are not pushy and are very helpful - with several options - which assists yoi in making your decisions. Highly recommend them for you furniture needs.

last year Thank you for the 5 star review!

5.0

2 years ago Very efficient! Super easy transaction. Great brands! Have bought many peices from Longstreet throughout the years and NEVER had an issue! They have always done good by us and stood behind their products. We are blessed to have such a great atore so close by!

2 years ago Tina, Thanks for being a loyal customer

4.0

2 years ago

last year Thank you for the 5 star review!

5.0

2 years ago

last year Thank you for the 5 star review!

5.0

2 years ago So, as you go into Longstreet you are consumed with so many choices and I needed to take my time processing all of it. I wasn't bothered by pushy salesman and Sabrina was such a big help and went out of her way to make sure I loved my pieces. The gentlmen that picked up two couches and put them out on the floor next to a rug.... THANK YOU!! All You guys rock!!

2 years ago Thanks for shopping and we appreciate your business

5.0

2 years ago Very helpful and professional. Prices were excellent. I will go back

last year Thank you for the 5 star review! Glad we could help you find the perfect items for your home.

5.0

2 years ago Very helpful. Staff wasn't trying to just sell something, they wanted to make sure we left with what we needed. Delivery was fast and not outrageously priced.

last year Thank you for the 5 star review! We appreciate your business.

5.0

2 years ago

last year Thank you for the 5 star review!

5.0

2 years ago

last year Thank you for the 5 star review!

5.0

2 years ago

last year Thank you for the 5 star review!

5.0

2 years ago Great price for our 2 rockers we bought here. Also have great customer service. Their furniture is very good quality. They are very friendly too from the minute we walked in.

2 years ago Thank you so much for the recommendation! We are happy you are satisfied with your recliners.

5.0

2 years ago

5.0

2 years ago

5.0

2 years ago

5.0

2 years ago Was a very pleasant visit the store is great and lots of choices the sales staff was excellent and polite love the furniture we bought and will definitely go back for future purchases we love it

2 years ago Thank you for taking the time to share your feedback. We really appreciate your business. Hope to see you again soon.

5.0

2 years ago

5.0

2 years ago

5.0

2 years ago They met me, using a walker and suggested an electric cart to look at chairs. I'm so thankful because I was hurting pretty bad . The lady who assisted us was very nice and friendly and knew her business

2 years ago Thank you so much for the review! We appreciate your business and glad we could help your shopping experience go more smoothly.

5.0

2 years ago Very nice and organized business. The staff was awesome and we got a very nice mattress for a good price.

2 years ago Thank you Chad, it's so great to hear from you.

5.0

2 years ago

last year Thank you for the 5 star review!

5.0

2 years ago

last year Thank you for the 5 star review!

5.0

2 years ago

5.0

2 years ago

3.0

2 years ago

2 years ago Thank you for taking the time to review us. We truly strive to be a 5 Star store, please help let us know what we can do to improve your experience in the future. Have a wonderful day.

5.0

2 years ago They were very helpful choosing the right set of living room furniture. Sabrina was awesome in helping my step daughter as she is moving out on her own for the first time.

5.0

2 years ago helpful, friendly staff!

5.0

2 years ago

5.0

2 years ago

5.0

2 years ago We bought a kitchen table and chairs last year. We had looked all over and found what we wanted at Longstreet. After a few months of use, the table ended up having a flaw and the finish was coming off in that spot. I waited months before calling. I made one phone call and a week later had a new table top installed! That is great service, and I will be buying furniture from them again! Thank you, Longstreet, for delivering great service in a world where it is becoming rare!

5.0

2 years ago

last year Thank you for the 5 star review!

5.0

2 years ago Love this store, Sabrina and Leanne are the best.

4.0

2 years ago Great selection of sofas and very quick delivery.

2 years ago Thanks so much for the review. We appreciate your business!

5.0

2 years ago Love the furniture!

2 years ago Thank you Brittany! Happy you were able to find what you were looking for.

4.0

2 years ago Very helpful, good price, great service have used them for a number of projects

4.0

2 years ago The lady we talked to was verry helpful even though she was really busy

5.0

2 years ago Very helpful

1.0

2 years ago

5.0

3 years ago Quick and in stock with great service.

5.0

3 years ago This place is incredible! Whatever you're looking for for your home, they probably have it. Dealt with Nick Longstreet when we went in for flooring for our new home. We wanted carpet and vinyl planking. They had both in stock in the quantities we need, and scheduling was so easy! Can't wait to sit back and enjoy! Will definitely go back for some housewares and furniture.

5.0

3 years ago Wonderful experience!

5.0

3 years ago I highly recommend this place, I will be back anytime I need anything else. Their customer service is second to none. I give this place five stars.

5.0

3 years ago

5.0

3 years ago Good

3.0

3 years ago Great selection high prices

5.0

3 years ago Excellent selections and great help from sales rep.

5.0

3 years ago We have used Longstreet multiple times for flooring and countertops. The are always on time, do quality work, and their follow-up is impeccable. I am a loyal customer!

3 years ago Thank you so much for taking the time to give us a review. We really appreciate your business!

5.0

3 years ago They work with the customer to get the best deal they can! She was super nice and helped with any and all questions! I appreciate their staff bunches!

3 years ago Thank you so much for the wonderful review! We are happy to hear that you had a great experience. Thank you for your business.

5.0

3 years ago Great customer service!

3 years ago Thank you Bailey for the great feedback.

3.0

3 years ago Friendly staff nice looking furniture great selection huge location BUT its all marked up so it looks like a huge savings. Very very over priced.

3 years ago Thank you for your review. We just wanted to let you know that all manufactures have a suggested retail that we note on our sales tag. Being a family run business, with no commmission salesmen on staff, we try to discount all of our …MoreThank you for your review. We just wanted to let you know that all manufactures have a suggested retail that we note on our sales tag. Being a family run business, with no commmission salesmen on staff, we try to discount all of our furniture. Yes you can buy cheaper furniture elsewhere,but we have found with our years in the furniture business, most people would prefer to buy quality furniture at a discounted price. Again, thank you for taking the time to leave us a review.

5.0

3 years ago

5.0

3 years ago

3 years ago It was a pleasure working with you. Happy to help you find the right flooring and furniture to complete your home. We appreciate you taking the time to give us a review.

4.0

3 years ago Clean, friendly environment.

3 years ago Samantha thank you for the wonderful review. We strive to make our store the best we can and your feedback is appreciated.

5.0

3 years ago First place I shop for furniture. Fair prices and not pushy. Always stand behind their products. Can pay less if you pick up but delivery isn't expensive either and they work with your schedule.

5.0

3 years ago Did a great job, super fast and willing to customize my order. I like nice things and was surprised to find what I was looking for in Coldwater. I will be back, thanks.

3 years ago Thank you Cody, we appreciate your business and look forward to future projects together.

5.0

3 years ago

3 years ago Thank you for taking the time to give us a review. Have a great day!

5.0

3 years ago

3 years ago Thank you for stopping into the store and we appreciate the review.

5.0

3 years ago

3 years ago Thank you for taking the time to review our store! We appreciate your business.

5.0

3 years ago Always lesson to our needs. They show us several different price ranges as well as ideas. Awesome to work with on any room.

3 years ago Thank you for taking the time to share a review with us. We love hearing from our customers.

5.0

3 years ago Longstreet Living was not only very helpful, but extremely courteous. We will use them again for the projects we have coming up.

3 years ago Thank you, happy we were able to meet your needs. Looking forward to our future projects together.

5.0

3 years ago good people work with and good price

5.0

3 years ago This place is amazing! Flooring, countertops, furniture and home decor!! Love it!

5.0

3 years ago The employees were very helpful & made it easy to find the furniture we needed to start off for our first house. They even loaded our furniture for us so we didn't have to worry about it! We will definitely be back to finish setting up our home.

3 years ago Jonathon, thank you for taking the time to review our store. We're glad we could help you furnish your first home. Enjoy it! We appreciate your business.

4.0

3 years ago Excellent selection and knowledgeable staff.

3 years ago We are glad you could stop in. We appreciate you taking the time to review our store!

4.0

3 years ago Great stuff

3 years ago Thanks for shopping with us and thank you for your review.

5.0

3 years ago

3 years ago Thank you for the review!

5.0

3 years ago I am very happy with my new bed! I was in a lot of pain when I went to bed and had none when I woke up! The staff was very friendly.

5.0

3 years ago

3 years ago Thanks so much for your review and taking time to stop into the store.

2.0

3 years ago

3 years ago Thank you for your input. Hopefully next time we can turn that ⭐️ ⭐️ into a ⭐️⭐️⭐️⭐️⭐️. We appreciate you stopping into our store. Feel free to contact us if we can help you with anything else.

5.0

3 years ago Store is HUGE! So much to choose from. After being at several other furniture stores between Ann Arbor and Jackson, we decided to take the 45 minute drive out to see what they had.We will ALWAYS come here first. We got a really good deal on this sofa for our in home Movie Theater, (which is only a small bedroom converted into a 2 person theatre!)The staff is very friendly, and they allow you to look without any pressure. We paid for our purchase and plan to pick it up in about a week. They also do delivery, but we are so far out we decided to come back for it.

3 years ago Thank you for your review. We appreciate your business and glad you drove the extra mile to shop our store!

5.0

3 years ago It's so nice to have Longstreet Living so close to home. We don't have to travel hours to purchase Beautiful, affordable home furnishings. The whole staff is very kind and helpful! I will continue to shop for my home at Longstreet Living, Thanks for everything!

3 years ago Amy, thank you for the review and your continued business! Your support makes our family strive to better our customer service, products and our community.

5.0

3 years ago Nice place great customer service decent prices on most stuff

3 years ago John, thanks so much for your review. We appreciate your business and value your feedback.

5.0

3 years ago Very nice.

3 years ago Will, thank you for the review and your business.

5.0

3 years ago

3 years ago Thank you for your business and the review!

5.0

3 years ago We have made many purchases from Longstreet Living over the years including our living room furniture, flooring, our mattress, and most recently our kitchen table. The staff is always friendly and willing to answer any questions we have had. They have went above and beyond each time. We have no complaints about the quality of the products or service we have received.

3 years ago Jessica, first of all, thank you so much for your positive feedback and for taking the time to post this review. It's our customers that allow us to constantly improve the way we do business. I'm so glad you're happy with your furniture. We appreciate your continued business! -The Longstreet Family

5.0

3 years ago Fantastic customer service and unique furniture options

5.0

3 years ago Always taken care of as a good customer. Nick has taken good care of me.

5.0

3 years ago Great experience! Spent so much time with me even after changing my mind. It felt like I was shooting with a girlfriend.

3 years ago Abbie, thanks so much for your review! We are glad you had a great experience and happy to help you find the furniture you were looking for. We appreciate your continued business!

5.0

3 years ago

5.0

3 years ago

5.0

3 years ago Yes the staff was very helpful very attentive to all my needs would recommend anybody going there if they need something

3 years ago David, thanks so much for your feedback. We appreciate the recommendations and your continued business! -The Longstreet Family

4.0

3 years ago

4.0

3 years ago If you win like I did ,don't take the pillow.

5.0

3 years ago

4.0

3 years ago

5.0

3 years ago

5.0

3 years ago Longstreet went above and beyond what we expected for customer service! Excellent experience. I would recommend anyone to go there

5.0

3 years ago 10 Stars This Place is awesome.If you want a furniture store that's got your back even after the sale.This is your place!!

3 years ago Thank you so much for the wonderful feedback. We appreciate your business!

5.0

3 years ago Great quality furniture. Bought a good solid wood table. Great brown leather sectional as well.

5.0

3 years ago

5.0

3 years ago Always Pleasant People to deal with and such a wonderful Family!Ashley is over the top and she exceeds our expectations! EVERY EMPLOYEE IS 5 STAR and more!THANKS AGAIN LONG STREET!

5.0

3 years ago Huge selection with seemingly endless customization options. Furniture construction feels very high quality, and staff was exceptionally pleasant to work with. Looking forward to furnishing our new apartment here!

5.0

3 years ago Great customer service, selection and prices

5.0

3 years ago

3 years ago We thank you for your business and loyalty through the years. We hope she loves her chair.

5.0

3 years ago

5.0

3 years ago I am a repeat customer of LL. Not that I am there often, however when I do go, I always get great customer service which includes giving me great ideas. Still getting compliments on my kitchen / dining floor almost a year later.

5.0

3 years ago

5.0

3 years ago I have been to 4 other furniture stores looking for just the right recliner. I had certain requirements due to my height. Brooke was extremely patient as it took awhile to get it just right. Her customer service skills are excellent. Highly recommend Longstreet Living as they have a wide selection of everything. Can't wait to receive my much needed replacement.

5.0

3 years ago Love Longstreet Living in Coldwater! We looked and looked for a suitable reclining lift chair. They were graciously accommodating during the the whole experience. The sales person guided us to what we were looking for after questions about the needs of the person that would be using it and helped us find the right fabric and size. We LOVE the chair and would purchase from them again.

last year Judy, thank you so much for the kind words. We appreciate your business and look forward to helping you with all of your future furniture, flooring, and home improvement needs!

5.0

3 years ago

5.0

3 years ago Excellent customer service. Quality furniture

5.0

3 years ago Thank you Wade for helping us fill our new home and taking the time to get our perfect pieces for an awesome deal. We will definitely be back. Great service.👍🏻

5.0

3 years ago We have done a lot of business here over the years and have never been disappointed. Sometimes we know exactly what we want when we walk in. Sometimes we don't have a clue and they spend a ton of time with us. Either way we get the same level of great service every time!

3 years ago Thank you, Josh. Always nice to hear from a happy customer!!

5.0

3 years ago

5.0

3 years ago This Store Has Been Around Since I Can Remember They Have Lots Of Name Brand And Varieties To Choose From If They Don't Have It They Will Be Happy To Get It. Prices Are Awsome The Employees/Staff Always Make You Feel Welcome

5.0

3 years ago Had a fabulous experience with Brooke today. Went in looking for furniture and came out with everything I wanted. She listened and took me directly two items I had been looking for.

3 years ago Thank you for taking to time to tell us about your experience Ginger. Happy you found some fun pieces to complete your living room!

5.0

3 years ago

5.0

3 years ago Incredibly reputable local business that always stands behind their word, their product, and never falls short for us whenever one of our own clients has a furniture or flooring need!

5.0

3 years ago They were helpful and friendly! We even got our chair delivered the same day! Thanks Longstreets!!!

5.0

3 years ago

5.0

3 years ago

5.0

3 years ago

5.0

3 years ago We just had our cabin re-carpeted. Dealing with Nick L was a pleasure. He treated us fairly and delivered exactly what he promised on the date he promised. When he called to tell us the floor needed pre-installation work he was apologetic. It was not his fault that the people who installed the floor were incompetent. He told us what we needed, fixed the problem and delivered is a great carpet in our rebuilt home. We have no hesitancy in recommending him and Longstreet. They are great.

4.0

3 years ago

5.0

3 years ago Very friendly people! Helped us when we needed It! Happy with our purchase!

5.0

4 years ago

4.0

4 years ago

5.0

4 years ago LOVE THIS STORE!!! Staff was very friendly and helpful. Bought a couple of small items and I will be back. Thank you

5.0

4 years ago Brooke our salesperson was so helpful....she took the time to find a chair that would fit my husbands length and also helped find the perfect fabric for us...she was not pushy and she never made us feel rushed...thanks Brooke

4 years ago Thank you for taking the time to let us know about your experience. We hope you and your husband enjoy your new chair.

5.0

4 years ago Great customer support and a lot of options to choose from!

4 years ago Thank you Chelsea for your wonderful feedback. We appreciate your business.

5.0

4 years ago I took my mother to Longstreet to purchase furniture for her assisted living apartment. The staff was delightful, very patient helping Mom decide on styles and fabrics. Longstreet has a terrific selection, beautiful decor and furniture. The delivery men were courteous, too. Mom is very happy with her new items. We're definitely going to shop there again!

5.0

4 years ago 5 stars it was great!

5.0

4 years ago

5.0

4 years ago

1.0

4 years ago Longstreet Living is by far the worst place I have worked for. I have countless stories of the disrespectful behavior towards employees,customers and myself. Wade yelled in my face calling me f****** arrogant and continued to yell at me to quit. Sabrina shared all their pricing secrets and it's a ripoff... you're welcome! I will never shop or even step foot in the store again! Horrible!!!

5.0

4 years ago Vary friendly.

5.0

4 years ago Everyone was so helpful and nice.

4 years ago Thank you so much for your review! We appreciate your business.

5.0

4 years ago

4 years ago Brad,We are so glad you had a great experience at Longstreet Living! Thank you for …MoreBrad,We are so glad you had a great experience at Longstreet Living! Thank you for the review, we like to know that our customers are having a "great experience." We appreciate your business!The Longstreet Family

5.0

4 years ago Sabrina the very wondiferous Patriotic sales gal sold me a Svärta, a Böja and a Ekby Järpen / Ekby Bjärnum and I got another Finch stool (this time I got one with 2.75 inch legs). Definitely going back! GREAT JOB Sabrina, America thanks you!

5.0

4 years ago Was helped by Brooke Longstreet purchasing our new sectional. Will shop from again. Very good service, prices and quality. Family owned local business. Don't hound you in the store like art van furniture in Battle Creek.

4 years ago James, Thank you for the review. We appreciate your business! The Longstreet Family

5.0

4 years ago Very happy and friendly staff

4 years ago Steven,Thank you for your review of Longstreet Living. We appreciate your business! …MoreSteven,Thank you for your review of Longstreet Living. We appreciate your business!The Longstreet Family

5.0

4 years ago I have bought furniture for my home from Longstreet's Living and I have bought flooring for my business. They always have been so helpful in helping me find the right fabric for my furniture and the right type of flooring for the business. The install on the flooring was done very quickly and efficiently. The quality of work has withstood very well. I would highly recommend them!

5.0

4 years ago I bought a dining room table and a sectional (separate purchases) from this store. I am pleased to say that I had excellent customer service both times. I plan on making all of my future furniture purchases from Longstreet. The store is about a 45 minute drive from my house but the service I received makes it worth it! Thank you Longstreet!

5.0

4 years ago Lots of high quality furniture.

4 years ago Thank you for your business and your review! We appreciate it.

5.0

4 years ago I love my table I purchased! Mackenzie was a huge help.

5.0

4 years ago Went above and beyond with my carpet installation. Very professional install. You would never find the seams. Awesome staff. Also purchased a bunk bed and I think it will last forever.

4 years ago Jason, thank you for your business. We appreciate your review and are happy we could give you exceptional service.

5.0

4 years ago I made a purchase of a lovely couch for my daughter that lives out of town. We are not the easiest pair to work with when we're on an adventure of something so specific!! Certain color, special size, exceptional value for the money, it all matters to us� From the first step inside, I was greeted with kindness, directed toward an area that may suit my needs. Looking at many different options and bothering a lot of people lol "thanks for the tape measure by the way" so many went way out of there way to find. A great deal that Wade was willing to give on a couch that was not going to fly for my millennial lol But seriously I really thought the family environment was super cool, everyone was great. My Daughter loves her couch so very much!! Side note: Wade made sure the couch was wrapped for our travels to deliver it!! Thank you for everything, Long Street Living�

5.0

4 years ago Excellent customer service, they work with the customer to make sure they are happy. I asked if it was possible to get delivery the same day and they made it happen the delivery truck was at my house 20 minutes after I made my purchase. Thank you Longstreet !!!!!!!

5.0

4 years ago

4 years ago Thank you for your review!

5.0

4 years ago

4 years ago Thank you for your review!

5.0

4 years ago Great helpful staff! Had some problems with some chairs I purchased awhile back, but Wade and staff were great. They were able to fix them and had them ready to use in a short time. Very thankful for their willingness to help me out! Thank you Wade and staff

4 years ago Brenda, thank you for your business and your review. We are glad we could help you get your chair issue resolved and hope to help with whatever furniture or flooring you may need in the future.

4.0

4 years ago They have a good selection of all kinds of home furnishings and furniture. I've purchased bunk beds and mattresses from here. Good customer service, prices are pretty competitive for the type of product you're getting. Definitely worth taking a look when you're considering making a purchase.

5.0

4 years ago Well within 60 minutes I found a beautiful couch AND had it delivered! I love the selections at my price range and the assistance I received in making my choice

last year Terri, thank you for your business. We are glad you found exactly what you were looking for! We appreciate the feedback.

5.0

4 years ago AWESOME chairs and great service! Next is flooring.

5.0

4 years ago Great customer service and pricing.

5.0

4 years ago Very happy with each purchase we've made through Longstreet's over the years! We plan to do more business with them in the future.

5.0

4 years ago Great hometown business! Very helpful, so many unique things to choose from.

5.0

4 years ago Most awesome business and people to deal with in this area. They have designed my home , my office and my 3 tier outside deck

5.0

4 years ago Amazing staff and great customer service!!!

5.0

4 years ago Awesome partner in community! Also personally have purchased living room sofa and loveseat - price was fair and product durable. Love Longstreet!💕

5.0

4 years ago I have bought ALL my furniture and flooring from them for many many years. Cindy and the staff are super sweet and always helpful!!!

5.0

4 years ago Always a great experience!! I love my bed!! So many great decor items!! Great people that are great for our community!!

5.0

4 years ago Absolutely outstanding service!! Highly recommend to anyone in the market for all your furniture and flooring needs!!

5.0

4 years ago My husband and I absolutely love Longstreet's. We have purchased two sectionals, a coffee table and matching entertainment stand, a queen size mattress, a headboard and footboard, carpet, and laminate flooring from them over the years. They have ALWAYS been extremely kind and helpful, even when we didn't know exactly what we wanted! I recommend them to everyone and would never go anywhere else!

5.0

4 years ago I bought a beautiful couch this summer and the owner helped me and even though it was late in the day, he made sure we got delivery within an hour of purchase!

5.0

4 years ago Always a pleasure shopping here. The staff is super friendly and they have a great selection to choose from.

5.0

4 years ago Always very helpful and kind. Love the variety of products in all areas

5.0

4 years ago Was very happy with the staff and the help I needed to order carpet. Very family oriented! Great place to shop!

4.0

4 years ago Good

1.0

4 years ago Bought a sectional from these guys. Save your time and money - shipping took months longer than agreed and the quality of the product was awful. Constructed from a cardboard composite and only lasted a year. Avoid at all costs unless you like wasting money!!

last year Steve,We are sorry to hear you are disappointed in our store. We try really hard to give the best service we can. I tried to look up your sale to understand what …MoreSteve,We are sorry to hear you are disappointed in our store. We try really hard to give the best service we can. I tried to look up your sale to understand what went wrong, could it possibly be under a different name If you would like to call into the store I will be glad to help make this right for youCindy

5.0

4 years ago

5.0

4 years ago excellent choice of carpet in the new store and professional installation

5.0

4 years ago Very friendly staff, interesting collection with lots of variety, unique items across a wide price range. Love the bring the kids and dogs to work, ALL of which were beautifully behaved! Will go back

5.0

4 years ago Our first time in the new store and the store is very nice, Sabrina the sales gal was awesome she answered all of our question help us pick out the perfect bed and then helped us find a frame that would work for our room, I have already recommended people visit Sabrina so she can help them with there needs

4.0

4 years ago Met with Nick and he spent nearly 45 minutes discussing options for new counter tops. Did not feel rushed and he seemed very knowledgeable.

5.0

4 years ago So far so good

5.0

4 years ago Great selection of carpets and flooring. They work to help get my floor installed quickly.

5.0

5 years ago Great place, I got an awesome bed for a great price!

4.0

5 years ago

5.0

5 years ago Enjoyed looking around at longstreet and love my tv stand

5.0

5 years ago

5.0

5 years ago They had a large variety of everything. Very helpful and polite employees. Very satisified and highly recommend this place to others!

5.0

5 years ago Great customer service! Very pleasant, helpful, beautiful furniture, and great prices.

5.0

5 years ago Very friendly and helpful ......will go again

5.0

5 years ago

5.0

6 years ago

1.0

6 years ago

6 years ago Purchased a sectional today, but experienced VERY bad customer service by more than one person. Because of this I will never go back.

5.0

6 years ago Great experience with the salesman, he let us take our time and even held the sale price for us. We plan to return for other items!

5.0

6 years ago They have wonderful customer service and are willing to help with any questions you have. No pressure and great products.

5.0

6 years ago We shopped around and visited Longstreet on a very busy Saturday. That being said we were still given excellent service and a great deal for two recliners. I have purchased from them in the past and enjoyed my furniture. The new store is very warm and inviting it is a must to go out and take a look at what they have to offer. I plan to go back and purchase some new end tables very soon.

5.0

6 years ago We have made many purchases, flooring & furniture even a big unicorn!!

5.0

6 years ago They are wonderful and friendly. No pressure. There selection is amazing and if they don't have it they will find it for you. Great business to deal with.

5.0

6 years ago

5.0

6 years ago

1.0

6 years ago Hi my name is Walter VanArman, I got a Armoire from Longstreet Furniture . when it was delivered the doors where messed up Due to delivery. I contacted Longstreet and the guys brought another one out. unassembled and had to use my tools to put it together,since they did not bring any tools. they stripped the screws, never told him as the drawers from the other Armoire could have been used. So the next day I loaded the drawers up, went to the store . they where just opening. this man proceeded to tell me that he would like to punch me. and swore at me over and over, this was all done in front of his workers, who DID NOTHING to help. I guess that it made Wade feel like a real big man. standing there and yelling at me like that, in front of your employes . I was embarrassed. and I did not have to bring these drawers back . I will let everyone I know just how great you are at dealing with the elderly. Like · Comment · about 3 weeks ago · 3 Reviews · Like · Reply · July 15 at 2:44pm Longstreet Living Looking into this, the incident in question happened over four months ago and we are truely sorry for any misunderstanding . Being a reputable business for over 46 years, we did try to resolve the issue, as we do with any problem that may arrise. Again, we are sorry for any misunderstanding. Like · July 16 at 12:12pm Long Street_ If you are sorry then why hasn't and apology been made to me, what misunderstanding ? I was the first one at the door. it said open, it was raining. and the door was locked . and I stood in the rain. it was not until I sat the doors down and went into his truck that he unlocked the door and grabbed the drawers. Wade started in on my me as soon as I walked in.. degrading ...I've have gotten all my furniture from you people over the years, I dealt with Kevin when purchased this. This man should not be in a buisness where he deals with people, I have spent tons of money in this store over the years.

6 years ago I would like answers to this also

4.0

6 years ago They have everything, and if they don't, they can get it for you at great prices!

5.0

6 years ago Awesome service & great people here. I buy everything here.

5.0

6 years ago Love this store! I will always try to buy local when I can!

1.0

6 years ago Hi my name is Walter VanArman, I got a Armoire from longstreet Furniture . when it was delivered the doors where messed up Due to delivery. I contacted Longstreet and the guys brought another one out. unassembled and had to use my tools to put it together,since they did not bring any tools. they stripped the screws, never told him as the drawers from the other Armoire could have been used. So the next day I loaded the drawers up, went to the store . they where just opening. this man proceeded to tell me that he would like to punch me. and swore at me over and over, this was all done in front of his workers, who DID NOTHING to help. I guess that it made Wade feel like a real big man. standing there and yelling at me like that, in front of your employes . I was embarrassed. and I did not have to bring these drawers back . I will let everyone I know just how great you are at dealing with the elderly. Like · Comment · about 3 weeks ago · 3 Reviews · Like · Reply · July 15 at 2:44pmLongstreet Living Looking into this, the incident in question happened over four months ago and we are truely sorry for any misunderstanding . Being a reputable business for over 46 years, we did try to resolve the issue, as we do with any problem that may arrise. Again, we are sorry for any misunderstanding.Like · July 16 at 12:12pm Long Street_ If you are sorry then why hasn't and apology been made to me, what misunderstanding ? I was the first one at the door. it said open, it was raining. and the door was locked . and I stood in the rain. it was not until I sat the doors down and went into his truck that he unlocked the door and grabbed the drawers. Wade started in on my me as soon as I walked in.. degrading ...I've have gotten all my furniture from you people over the years, I dealt with Kevin when purchased this. This man should not be in a business where he deals with people, I have spent tons of money in this store over the years.

5.0

6 years ago

5.0

6 years ago The best place to shop for flooring, furniture and cute decor! First and only place we go when we need flooring and furniture!

1.0

7 years ago

6 years ago We have been pondering your situation and trying to come up with a solution to make you happy. When we delivered the wrong mattress, that was strictly human error. We turned right around and brought you a brand new mattress, not your repaired one. Your mattress warranty only covered repairs not replacement. The mattress you have right now is the correct one. Your old mattress is in our warehouse right now, confirming what you have now is the same model we delivered to you. We are planning on donating your repaired mattress, so our store is the one that is out the cost of your mattress. We are sorry you are so disappointed, but we do not know what else we could have done to make you happy.

6 years ago we are in the process of doing a complaint threw better business. the coldwater store have many complaints. I wish that they where all reported,

6 years ago I will report my incident to BBB

5.0

7 years ago

5.0

7 years ago

5.0

7 years ago Large selection of choices. Found what I was looking for and had a good buying experience. Will shop again!

5.0

8 years ago

5.0

8 years ago Thanks for all your help with our bathroom remodel, you guys are the best and I will recommend you to everyone!!!

5.0

8 years ago I always have a positive experience when I shop at Longstreet Furniture and Floors. I am always greeted when I enter. I like to browse on my own until I find something that interests me. All I have to do is look around and a member of the staff is ready to answer questions or show me other choices. Compared to "big Box" Furniture places, this is the way I like to shop!

5.0

8 years ago we went to Longstreet Furniture in Sturgis, get customer service, lady lead us to what we wanted answered all our questions. Deliver service men were great, put up our beds and took away the wrappers and boxes. Everyone was great, have been customer before and will be again. THANK YOU ALL

5.0

8 years ago

1.0

8 years ago Went in today no other customers in the store and was ask what we were looking for. When I said we were just starting to look but were interested in sectional pieces about 4 foot with right and left side, if they could be bought by the piece or a chair and a half. We wanted it for a small window seating. He said yes some could be bought by the piece and then just walked away. Didn't say these are what I have in what you are looking for or even try. He walked into the back came back out and went and sat down. Terrible customer service and NO help the girl working there looked at us we said Hi and she walked of not even asking to help. Not sure I will go back or send some one in.

8 years ago I am so sorry that you left our store feeling this way. I spoke with the two running the store while you were in.

8 years ago When I said what we were interested in I thought he would at the very least show us where some were in the store but to be told well look around and he walked off and then the girl in the other room not to even ask if she could help when we walked in was just showing that what would probably been a $600 - $800 sale wasn't needed by the store.

8 years ago They did have a couple of customers at that time. He was looking for a alternative suggestion for you. Since what you are wanting to do with a sectional would not be the best. One of the ends will always be unfinished. I am seeing he didn't communicate his intentions with you very well. For that we are sorry. We are only human and do the best we can. I guess communication is everything especially in this situation.

8 years ago There was no one else in the store at the time and he then answered his cell phone. When he got off of it he went in the back and then went and sat down at the desk. He made no offer of help and ends can be added to sectionals from several places on line I have been doing my research before coming in. He did not try to show us one thing in the store.

8 years ago We tried to shop local but now know to go out of town because of the service here.

8 years ago Just for the record the sectional in the front corner by the window that we liked would have worked. Finished down to the bottom where they bolt together which would have been up against the wall and then if we decided to use it in another room they could have been bolted together to make a couch. We really liked them and wanted to know more but since no one would walk back over we decided why wait. We did know what we wanted and what would work in our space.

7 years ago I won't go back I've been there before they burnt and then when in town never again.

6 years ago we are in the process of doing a complaint threw better business. the coldwater store have many complaints. I wish that they where all reported,

6 years ago this is too all the people who contacted me on things that you have experienced with Coldwater longstreet please contact me we are dealing with the BBB would like to get all the personal complaints together

5.0

8 years ago Ultimate best customer service I've eve had when looking for furniture. Very pleasant and helpful. Will definitely go back in the future.

5.0

8 years ago

5.0

8 years ago

2.0

8 years ago Terrible for customer service. It is obvious they don't care about their customers. They don't like to assist you with any problems you may encounter. The delivery crew was disgusting and rude.

5.0

9 years ago These guys are great. Will work with you on any price.Their showrooms go on and on and on......


Longstreet Living

Source: https://shawfloors.com/stores/dealerprofile/20107/longstreet-living

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